Managing Change in the Public Services.pdf

Managing Change in the Public Services PDF

This book explores the management of change to improve publicservice effectiveness. It breaks new ground in addressing whypublic service change is becoming increasingly complex to manage,how people cope with this new complexity, what implications arisefor improving policy and practice, and which avenues for furtherresearch and theory-building look particularly promising.

The contributors are all leading researchers from the USA,Canada and the UK. Together they provide a synthesis ofstate-of-the-art thinking on the complex change process inAnglo-American contexts, policy-making for public service reformthat generates managerial complexity, and practice in serviceorganizations to improve provision. Special reference is made toeducation and health: the largest and most complex of the publicservices. The analysis has wider relevance for other publicservices and national contexts.

Managing Change in the Public Services is essentialreading for all concerned with public service improvement - leadersand managers in service organizations, administrators, trainers,advisers and consultants who support the management of change,policy-makers and public servants, and advanced course students andacademics. The book also offers general insights for the theory andpractice of managing organizational and systemic change.

Managing change in public organizations - Adaptive Cycle the public administration and general management literature report a wide variety of cases of organisational as well as sectoral changes in the public sector. This abundance would indicate the value of exploring the literature in more detail to determine the nature and extent of evidence that relates specifically to change within the public sector.

9781405172738 ISBN
Englisch SPRACHE
Managing Change in the Public Services.pdf


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